Shipping policy
Shipping Policy
Hijab House SDN BHD has been a trusted name in modest fashion and fragrance since 1995 — over 30 years of dedicated service to our valued customers. We now bring this legacy online for customers across Brunei, Malaysia,
Local Delivery (Brunei)
Orders within our local delivery radius are delivered within 1–2 business days via our own delivery team.
International Shipping (Malaysia)
Orders are shipped via courier and typically arrive within 5–10 business days, depending on customs processing and destination.
Cash on Delivery (COD)
We currently accept Cash on Delivery for all orders. Payment is made directly to our delivery personnel or courier upon receiving your order.
Order Confirmation
Our team will contact you via phone to confirm your order and delivery address before dispatch. Please ensure your contact number is accurate to avoid delivery delays.
Shipping Charges
Shipping charges vary depending on your delivery location and are calculated at checkout.
Delayed or Lost Shipments
While we work with reliable courier partners, delays can occasionally occur due to customs processing or unforeseen circumstances beyond our control. If your order is significantly delayed, please contact our customer service team for assistance.
Contact Us
For any shipping inquiries, please reach out to us at housesdnbhdhijab@gmail.com